Legal notice
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Times We ship to the United States and select international destinations. Estimated delivery times:
- United States: 7–15 business days
- International: 14–30 business days
Delivery times may vary due to customs, carrier delays, or high-demand periods.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.
Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at support@velvoraauto.com and we will investigate with the carrier on your behalf.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.